USA - (August 05, 2009) – A leading provider of Microsoft Dynamics since 1984, The TM Group ( www.tmgroupinc.com ), will offer advanced analytics to its Microsoft Dynamics® CRM customers, following a partnership with Zap. The partnership will see The TM Group provide Zap’s Business Analytics for Microsoft Dynamics, a solution that turns transactional CRM data into valuable insights through the use of dashboards, Key Performance Indicators (KPIs), scorecards, reports and analysis.
Certified for Microsoft Dynamics CRM, the solution is designed to provide the power of advanced and flexible analytics, in a user friendly, web-based interface. It overcomes the common challenge of importing customizations from the Customer Relationship Management (CRM) system to the analytics layer, by providing a wizard-driven approach that automates the process. Combined with comprehensive packaged reports that are delivered with the solution, this ensures a rapid implementation and therefore a fast return on investment.
“We signed with Zap to provide additional value to our Microsoft Dynamics CRM customers,” said Judy Thomas, President of The TM Group. “In the current economic climate, analytical CRM enables organizations to improve efficiencies, measure and communicate performance, and make better-informed decisions. Most importantly, they need this capability quickly to achieve a rapid return on their investment. Zap’s solution delivers on all these criteria.”
“The TM Group has been named in the exclusive Microsoft Dynamics President’s Club 19 times, and the Microsoft Business Solutions Inner Circle nine times, identifying them in the top percentage of Microsoft Business Solutions partners worldwide”, said Garth D. Laird, President of Zap. “We are honored that The TM Group has chosen Zap’s solution as the preferred analytics technology for Microsoft Dynamics CRM.”
###
About the TM Group
The TM Group, Inc., was founded in 1984 and is widely regarded as the region’s most accomplished Microsoft Gold Certified partner with core expertise in the Microsoft Dynamics suite of innovative business solutions including Microsoft Dynamics GP, Dynamics SL and Dynamics CRM as well as technical competencies in Microsoft Office SharePoint Portal Server, Microsoft .Net Development and SQL Reporting Services. As a result of its dedication to its clients and employees, The TM Group has been the recipient of over 60 awards in its long history with the Dynamics product family. The company’s family of clients includes the region’s leading organizations across many industries, including financial services, alternative energy, distribution, manufacturing, healthcare, professional associations, nonprofits, entertainment, and hospitality. The company provides a comprehensive range of technology consulting services including software evaluation and selection, custom development, implementation and support. The TM Group has corporate offices in Farmington Hills, Michigan, and a regional office in Grand Rapids, Michigan. To learn more about the TM Group, visit www.tmgroupinc.com .
About Zap
Zap is a global software company that creates solutions to help enterprises improve corporate performance. As a Microsoft Gold Certified Partner, Zap offers packaged vertical solutions for Microsoft Dynamics that provide advanced analytics - dashboards, Key Performance Indicators (KPIs), scorecards and reports – right out of the box. Recently, Zap was named 2009 Microsoft Worldwide Partner Conference ISV/Software Solutions, Innovation Partner of the Year for its Business Analytics for Microsoft Dynamics solutions. Zap’s Business Analytics for Microsoft Dynamics CRM solution has also achieved the Certified for Microsoft Dynamics CRM accreditation. To learn more, go to www.zaptechnology.com