Zap Business Intelligence for Microsoft Dynamics CRM
Benefits for your business
Gain instant insight
Zap Business Intelligence for Microsoft Dynamics lets you manage your business proactively – to ask any question at any time and gain insight. You can:
- Automate and improve reporting - Drastically reduce the time your team spends on monthly and management reporting, and free up more time to perform strategic customer analysis that will make a difference to the bottom line. Automate your reporting workflows, and ensure that all reporting is done from a central, online location.
- Focus your company on performance - Provide a clear, consistent view of corporate information to help all your employees make better decisions and improve performance. Proactively detect and alert the team about potential issues at the earliest possibly stage. Go beyond reports that tell you what happened to ask why – find out the reasons behind performance and use this insight to improve.
- Determine marketing ROI - Conduct end-to-end analysis on your marketing ROI and become more responsive, drive more value from campaigns, and invest wisely.
- Better manage your sales pipeline - Analyze your sales pipeline from multiple angles to determine where you need to focus and where to bring in executive help to fast track deals.
- Stay on top of customer service - Monitor service and customer satisfaction throughout the service lifecycle to identify common support issues, evaluate customer needs, reduce case handling times, and measure service performance.
- Achieve consistency - Zap Business Intelligence for Microsoft Dynamics lets you create metrics and reports once, then export and re-use them anywhere inside or outside your organization, regardless of different data sources.
- Monitor user adoption and data quality - Use analytics to improve the effectiveness of your MSCRM rollout. Discover neglected records, pinpoint infrequent users, determine the frequency of data input, and locate records with missing data.